Stay in the conversation after the sale.
Reviews shape the next customer's decision. AI Reputation Specialist helps you respond consistently, request feedback and spot themes that deserve your attention.
Respond with your voice
Create or post tailored replies to supported Google and Facebook reviews using rules you control.
Ask customers for feedback
Use configured email or SMS review-request workflows after a customer interaction.
Find the patterns
Explore recurring themes in reviews and customer feedback so you can improve the experience.
For ecommerce, service and retail businesses
Ecommerce: Follow up after a purchase and understand what buyers say about their experience. Service businesses: Keep local reviews current and learn from repeated praise or complaints. Retail: Show customers you are listening when they leave public feedback.
Plan and setup
Automated review responses are documented for Google Business Profile and Facebook recommendations; other sites are not implied. SMS availability and registration requirements vary by region and plan.